Policies & Information
Privacy Policy
At Just Dive In CIC - we are committed to protecting your privacy and handling your information responsibly, fairly, and securely.
As a community-led CIC, we understand the importance of trust. Any information you share with us is used only to support the safe and effective delivery of our services, communications, bookings, fundraising, and online shop activities.
Who We Are
Just Dive In CIC is a not-for-profit Community Interest Company based in Scotland, providing inclusive aquatic activities, swimming, scuba diving, sensory sessions, mermaid experiences, water safety education, and community wellbeing support.
For any privacy-related queries, please contact:
📧 info@just-dive.co.uk
What Info We Collect
Name
Email address
Phone number
Postal address
Emergency contact details
Booking information
Payment information (processed securely via third-party providers)
Order history from our online shop
Social media interactions
How we use your Info
Process bookings and orders
Deliver lessons, sessions
Provide customer support
Send confirmations and updates
Respond to enquiries
Improve our services
Process payments securely
Share operational or safety information
Support fundraising
Comply with legal and safeguarding
We will never sell your personal information to third parties.
Payments
Payments made through our website may be securely processed through trusted third-party providers such as:
Stripe
PayPal
Apple Pay
Google Pay
We do not store full payment card details on our systems.
Cookies & Analytics
Our website may use cookies and analytics tools to:
understand website traffic
improve customer experience
support advertising and social media integrations
This may include:
Meta/Facebook
Google Analytics
You can manage cookie preferences through your browser settings.
Social Media & Marketing
We may occasionally contact you about:
new sessions
fundraising initiatives
shop launches
events
community updates
You can unsubscribe from marketing communications at any time.
How We Protect your Information
We take reasonable steps to protect your information through:
secure systems
password-protected platforms
limited staff access
trusted payment providers
secure website connections (SSL)
Only authorised team members or volunteers with a legitimate operational need may access relevant information.
Your Rights
Under UK GDPR and data protection law, you have the right to:
request access to your information
request correction of inaccurate information
request deletion where appropriate
withdraw consent for marketing communications
raise concerns regarding data handling
To exercise these rights, contact:
📧 info@just-dive.co.uk
